How to setup e-sim?

• Steps to setup data only e-sim
  • iPhone/iPad setup
  • Android setup
• FAQs

Steps to setup data-only e-sim

I. iPhone/iPad setup

1. Please make sure you have purchased the "Mobile LTE package" from the app or our website. 
   
     
   
   
2. Received the QR code via email (the email address added during sign-up)     
   
   
   
   
3. Go to Settings -> Cellular 
   
                 
   
   
4. Click on “Add Cellular Plan” and scan the QR code from the email to add a new plan
   
   
   
   
5. QR code will add a new plan. Go ahead and click on “Add Cellular Plan
   
   
   
   
6. Select Cellular Plan Labels -> Secondary
   Note: Primary is your current Cellular plan/phone number from your current carrier.
   
   
7. Set the default line as “Primary”. This is data only e-sim so you should use primary cellular plan for regular voice and text messages.
   
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8. Select which cellular plan to use for iMessage, Facetime and Apple ID.
   You can keep this for primary and can toggle it to secondary later when traveling to countries where you would prefer e-sim coverage over primary roaming coverage.
   
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9. Similarly, for cellular data, you can choose either but for now you can keep it as primary and then switch to secondary during traveling. You could also choose the option to “Allow Cellular Data Switching” to experience the best coverage in a particular region. Note, that this could be changed later in the settings as per requirements.
   
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10. For contact's preferred line keep it as primary. This is so that calling contacts will always use the primary cellular network. Hit Done.
    
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11. On clicking done, you will be taken to the main Cellular settings screen, where you can toggle between the primary or secondary “Cellular Data” plan. Click "Cellular Data  Primary >" to switch between Primary and Secondary cellular network for data access.
    Note 1: Keep it as primary when in your home country, unless you want to use the e-sim plan instead of your home country carrier plan. 
    
             
    
    Note 2: Switch to secondary when traveling to US/EU/UK.
    
              
    
    Please note that your phone will now show both the Cellular plans - Primary and Secondary. But only primary is selected to be used for all activities and as shown above, you can switch to secondary for data access on demand.
    
    In the following image,
    Primary: AT&T
    Secondary: Celitech (data only e-sim)
    Note: Celitech is the name of the Wificoin e-sim profile. 
    
    
    
    Enjoy staying connected - inflight as well as after you land...Woohoo! 

II. Android setup

1. Please make sure you have purchased the "Mobile LTE package" from the app or our website. 
   
   
2. Received the QR code via email (the email address added during sign-up)
3. Open your phone’s Settings app.
   
   
4. Tap Network & internet.
   
   
5. Next to “Mobile network,” tap Add +.
   
   
6. Tap Don’t have a SIM card? > Next.
   
   
7. When asked, "Use 2 numbers?" tap Continue.
   
   
8. Tap Restart.
   
   
9. After your phone restarts, open your Settings app.
   
   
10. Tap Network & internet > Mobile network.
    
    
11. To set call and text preferences, tap your networks.
    
    Tip: To have your phone ask your network preference every time, tap Ask me every time.